Business & Customer Support

Virtual Business & Customer Support for Mid-size and Small Businesses

Services for Mid-size and Small Businesses

Small and mid-size businesses are short-staffed and often over-burdened, which diverts their focus from business growth opportunities. We understand your function-wise specific needs and offer a diverse portfolio of reliable business & customer support services so you can enjoy the thrill of finding solutions for your customers and maximize opportunities for your growth.

Years in Business

Customers

Projects

Plus Project Hours

0 K

Industries

0 +

Countries Serviced

Need more informations ? Reserve your Free Consultation now.

BUSINESS SUPPORT

Admin Support
Customer Support
Accounting and Bookkeeping Services
Data Management
Lead Generation
Content Writing
e-Commerce Services
Project Management
Social Media Support
Survey Support

DESIGN & DEVELOPMENT

Content Management System
Custom Application
Development Website Maintenance
Application Maintenance
UX/UI Design
Logo Design and Branding
Graphic Design
Static Website

RESEARCH SUPPORT

Industry and Market Research
Business Strategy
Customer & Competitor Intelligence
Content Development
Financial Research

Flexible Engagement Models

Every business has its unique challenge, and we are here to make it easier for you. Whether you need support for a small one-time project or a dedicated support assistant for the longer term; whether you need support in your time zone or want help over the weekend for an urgent project; we are flexible to accommodate your individual needs.

If you are not sure which engagement model to choose, we will jointly decide what’s right for you.

One-Time Projects

Choose this engagement model for one-time projects that have a well-defined scope, start and end dates and clearly articulated outcomes.

Long-Term Projects

Choose this engagement model if you need a dedicated business or customer support assistant for a certain number of hours per month, to work with you regularly and provide support for all your recurring tasks or anything else that you wish to delegate. Based on your business need, you can select as little as 10 hours per month or engage a full time assistant. Billing is done on a monthly basis for the hours you select.

How CBS Works

CBS quickly connects you with a top-tier Virtual Executive Assistant, reducing hiring time from months to days.

1. Consultation

Start with a free consultation to talk about your specific support needs with an experienced Product Specialist.

2. Proposal

Within 1-2 business day after our call, we'll send you a proposal. It details exactly how many hours of support you'll need to reach your goals.

3.Pairing

We select several pre-vetted EA candidates whose skills and work habits match yours. You interview and choose your favorite in as little as 1 week.

4. Support

We provide resources, guided onboarding by a Customer Success Manager, dedicated support,and a Happiness Guarantee to ensure a smooth partnership.

Why Choose CBS

CBS has state-of-the-art infrastructure for connectivity over landlines, mobile phones and IP based networks across the globe. We have a dedicated team that is experienced and highly skilled at taking business calls and responding to chats whether it is for inquiries, providing support to customers, or handling customer complaints. With the right guidance and a little oversight from your end, you can trust us with almost every kind of requirement. We are proud to have brought a thousand+ smiles on the face of our customers. CBS’s team has great experience handling inbound calling tasks for some of the most well-known startups and SMBs. Let your CBS dedicated virtual assistant take care of everything related to your business that requires taking calls and responding to inquiries, and you’ll surely realize what you had been missing all this while.